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FAQs

How long is the pre-order period? 
The pre-order period is 2-3 weeks depending on the product. Lashes are on pre-order for 3 weeks. Skin care items are on pre-order for 2 weeks.
When will my order ship?
4-5 business days after the order is placed. All skin care items are hand-crafted made to order and require time to create.
Do I have to buy every product in a line in order for it to work for me?
No, you do not have to do. It is recommended to purchase all to achieve the maximum result.
What if I have an allergy to an ingredient in a product?
Use the contact form and request a custom product! 
Processing time?
Monday through Friday excluding U.S. holidays and weekends.


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